FAQs

FREQUENTLY ASKED QUESTIONS

  • HOW OFTEN CAN I USE COLORWASH?

    To maintain haircolor: Send your client home with GemLites Colorwash and have them start using it right after their fresh color service. Continuous use adds and replenishes color, preventing color from looking washed out and faded.
    Alternate with GemLites Shinewash, (no color) shampoo, to manage vibrancy of haircolor tones.
  • HOW LONG DOES THE COLOR LAST?

    GemLites colors are semi-permanent direct dyes. They are intended to add and hold color, but gradually wash out from the hair when subsequent washes are with a clarifying shampoo. The durability of the product on the hair is dependent on the condition and porosity of the hair.
  • CAN I USE MY CURRENT SHAMPOO TO ALTERNATE WITH COLORWASH?

    GemLites Shinewash has been formulated and it’s performance optimized when used as the alternating shampoo for
    GemLites Colorwash Other shampoos can be used but color consistency may not stay the same throughout the month.
  • WHY SHOULD I USE GEMLITES BONDITIONER WITH GEMLITES COLORWASH?

    Dual-use gem lites bonditioner is beyond conditioner
    If you color or highlight your hair regularly, it will become porous and dry over time.
    Before you wash: use as a pre-wash conditioner before a GemLites Colorwash to smooth and de-frizz porous,
    dry, damaged hair.
    After you wash: use for added moisturization and restorative conditioning without build-up to weigh hair down.
  • WILL COLORWASH MAKE MY HAIR FEEL DRY AFTER USING IT?

    It is beneficial to use a conditioner after washing with Viral or GemLites Colorwash to moisturize and nourish hair.
    GemLites conditioner has been formulated and it’s performance optimized to be used as the companion to GemLites Colorwash. Other conditioners can be used but results may be limited.
  • HOW DO I REMOVE GEMLITES COLORWASH COLORS?

    With GemLites Colorwash, you very rarely have to worry about removing the color from the hair. This is because they are natural tones that are matched to your finished hair color for maintenance and are used after fresh color. The best way to make changes with these colors is not by removing color, instead you would change the color to neutralize, adjust or correct unwanted tones. Always do a strand test on your client’s hair before making changes with GemLites Colorwash to ensure you have select the right color.

    EXAMPLES:
    BLONDE: If washing with flawless diamond anti-yellow whitener, citrine pale blonde glo or
    sunstone blonde and the color is too light, follow with cognac quartz caramel blonde to enrich
    the color.

    RED: If washing with fire opal copper or amber copper brown and the color is too copper, follow
    with ruby red to add more red tone.

    BROWN: If washing with brown tahitian pearl brassy red eliminator and it needs more undertone
    because it looks a little drab, follow with brown diamond sunbrown to brighten the tone.
    * (not recommended for blonde hair, highlights or balayage).

  • WILL IT COVER GREY HAIR?

    GemLites Colorwash brown tahitian pearl will gradually enrich the color of grey, virgin hair but GemLites Colorwash
    will not cover grey hair.
  • WILL IT LIGHTEN DARK HAIR?

    GemLites Colorwash will not lighten dark hair. It will add bright tones or make light hair appear deeper and richer, based on selected color.
  • CAN THESE BE USED WITH A KERATIN TREATMENT?

    All of our products are suitable for hair that has a keratin treatment.
  • WHAT DO YOU DO IF YOU HAVE 2 DIFFERENT HIGHLIGHTS IN YOUR HAIR? WHICH COLOR DO YOU CHOOSE?

    Choose the color that best matches the lightest color highlight in the hair.
  • CAN IT BE USED ON EYEBROWS?

    GemLites Colorwash carry customary warnings to not be used around the eyes.
  • DOES GEMLITES COLORWASH CONTAIN ANY HARSH CHEMICALS?

    All GemLites products are free of sulfates, parabens, ammonia, peroxide, PPD and gluten
  • ARE GEMLITES PRODUCTS GENTLE ON MY HAIR?

    All GemLites products are tested through a third-party independent lab. Results found, when using the complete GemLites system of Colorwash, Shinewash, Bonditioner and Celeb Secret fix styler, it restores hair to a healthy, natural feel.
  • WHAT DOES THE PRODUCT SMELL LIKE AND ARE ALL OF THEM THE SAME FRAGRANCE?

    The products have top notes of citrus bloom, mint, mid notes of herbs, florals and bottom notes of sweet musk.
  • CAN YOU JUST USE THE GEMLITES CLEAR SHINEWASH AND CLEAR BONDITIONER ON HAIR THAT IS NOT COLORED?

    Yes. These products work exceptionally well on virgin hair.
  • DOES GEMLITES COLORWASH STAIN THE SKIN?

    GemLites Colorwash formulas were carefully formulated to maximize color deposition on the hair and minimize staining on the hands and scalp. As the hair is shampooed, the lather will become noticeably lighter/whiter. This indicates the color is being absorbed into the hair fibers. However, hand and scalp skin can stain slightly, especially if dry. If you do experience staining, simply wash area with a shampoo or soap without color.
  • DOES GEM LITES COLORWASH STAIN FABRIC?

    After the hair is washed and dried, color does not fade from the hair to stain clothing or bedding. If not completely rinsed from the hair, color may migrate from wet hair and skin to towels, clothing and bedding, but can be easily washed to remove. However, if Colorwash comes directly in contact with fabrics, including towels and clothing, it can stain. Once Colorwash has been used and the hair is dried, color does not rub off on towels, clothing or bedding.
  • WHAT IS THE POLICY ON ANIMAL TESTING?

    Celeb luxury does not test on animals for any of their products, including GemLites and they are 100% vegan

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